Guest Services
Accessible Information
- Accessible Individual Game Tickets
- A limited number of accessible individual game tickets are placed on sale in early July through the Mizzou Ticket Office. Guests in need of accessible seats may contact the Mizzou Ticket Office at 1-800-CAT-PAWS to place an order for tickets.
- Animals
- Animals are not permitted in Memorial Stadium with the exception of service animals and service animals in training. Please be sure to check with the stadium before bringing any service animals to the game. For more information, please contact the Department of Athletics at 573-882-6501.
- Closed Captioning Service
- Closed Captioning is available for guests via the Video Board located at the North end of the stadium.
- Disabled Seating Information
- There are disabled seats (wheelchair convertible) dispersed throughout the bowl area. Disabled seating and access are fully compliant with the Americans with Disabilities Act (ADA). For additional information regarding accessible seating, please contact the Mizzou Ticket Office at 1-800-CAT-PAWS.
- Restrooms
- Restrooms are located throughout the concourse at Memorial Stadium and are all ADA-compliant. Most restrooms throughout the facility are equipped with baby-changing tables. Individuals needing a private restroom for accessible purposes may use the First Aid room on West concourse under the John J. Lenox Memorial Press Box.
- Ticket Exchange
- Should a guest need access to wheelchair space and accessible seating on a temporary basis, accommodations may be made through the Mizzou Ticket Office. Tickets may only be exchanged based on availability of existing accessible seats. Due to high demand, accessible seating may run out. We recommend you contact the Mizzou Ticket Office as soon as you know you will be in need of assistance. Please call the Ticket Office at 1-800-CAT-PAWS to report your need for accessible seating and to check availability.
- Wheelchairs
- A limited number of wheelchairs are available for transporting guests from the gates to their stadium seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the event. Guests may arrange for wheelchair assistance by contacting an event staff member at any entrance. Guests needing assistance after the event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind Sections RR/SS and P/Q. Guests in suite and club areas should contact the event staff on their level to request a wheelchair escort or additional assistance. Storage for personal wheelchairs is not available in Memorial Stadium. The University of Missouri is not responsible for wheelchairs or other assistive devices left on the concourse.
General Guest Services
There are 3 guest services locations in and around Memorial Stadium. One is located in the concourse behind sections P/Q on the West side and one is located in the concourse behind sections RR/SS on the East side. An additional guest services booth is located at Gate 1. Prior to the game, that booth is outside of the entry gates to assist those guests that have yet to enter the stadium and at kick-off it is relocated to inside the gate. These booths are staffed to answer questions about a wide variety of service and items including:
- General information and stadium maps
- Parking & shuttle information
- Game Day promotional information
- Lost & Found
- Wheelchair services
- Child wristbands
- Lost Guests
- First Aid (basic first aid such as band aids or to radio paramedics)
- Comments & Complaints
- First Aid
- The emergency first aid station is located on the West Concourse below the John J. Lenox Memorial Press Box. Paramedics are also located throughout the stadium on foot. Please contact the nearest Guest Services Booth, security officer or usher for assistance.
- Fan Policies & Procedures
- Prohibited Items:
- Items larger than 16” by 18” by 9”
- Coolers (soft or hard-sided)
- Cans, glass bottles, or beverage containers
- Outside food or beverage
- Commercial audio/video equipment
- Alcoholic Beverages
- Artificial noisemakers
- Umbrellas
- Strollers
- Animals (except for assistive purposes)
- Firearms or weapons
- Banners larger than 2’ by 3’ or that do not reflect good sportsmanship
- Camera Policy
- Cameras are restricted in Memorial Stadium; a camera lens must not exceed the width of the camera or have a stand or tripod attached. Video cameras are not permitted. Personal snapshot pocket cameras are allowed in the stadium, however, in no instance may photography interfere with access ways, seat aisles, or other guests' enjoyment of the game. Note "Secondary use of any pictures, audio description, film, tape or drawing of the game are the exclusive rights of the NCAA."
- Stadium Entry & Re-Entry
- The Southeastern Conference mandates that once admitted to the stadium, no ticket holder shall be permitted to leave and re-enter the facility on that ticket. In the event of inclement weather, home team game management reserves the right to waive this policy.
- Ticket Scanning
- All tickets will be electronically scanned to verify authenticity. Patrons assume all risks for tickets purchased through sources other than the Mizzou Athletics Ticket Office.
- Lost & Found
- Lost and found services are maintained at the Guest Services Booths on the East and West Concourses during the game. Following the game, found items will be recorded by Mizzou Athletics and delivered to the University of Missouri Police Department. Please call (573) 882-7201 to retrieve your lost item. If you find a misplaced item, please turn it in to the nearest Guest Services booth or Event Staff representative.
- Lost Guests
- Children and adults separated from their parties will be escorted to the nearest Guest Services booth. For assistance in locating a lost member of your party, contact the nearest Event Staff representative or security officer. Both Guest Services booths offer wristbands to children and adults that will identify the seat location should you become separated from your party.
- Smoking
- In order to promote an enjoyable game day experience for everyone, smoking is not permitted in Memorial Stadium.
- Sportsmanship
- The University of Missouri is committed to promoting a positive and safe environment at all home events. In accordance with NCAA and SEC rules, we ask that all fans act responsibly and courteously to those around you. Abusive language or disorderly conduct is unacceptable and unwelcome at Mizzou. Any spectator who interferes with the game by coming onto the field or by throwing objects on the field at any time will be removed from the stadium and subject to further sanctions which may include loss of future ticket privileges. Your cooperation is appreciated.