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ADA Policies and Services

Mizzou Athletics strives to provide exceptional service to all guests including those with special needs and disabilities.  Our facilities meet and exceed the requirement of compliance with the Americans with Disabilities Act (ADA) and state of Missouri accessibility mandates.

Our facilities provide a full range of accommodations to ensure the safety, comfort and enjoyment of our events and facilities including but not limited to:  convenient drop off point, entrances/exits, restrooms, suites, ticket windows, drinking fountains, concession counters and seating areas.

Tickets

Football & Men’s Basketball Purchases

• Patrons requiring ADA seating may purchase one accessible seat and one seat for a companion, if available, consistent with normal ticket policies (i.e. on sale dates, ticket prices, etc)
• ADA seating is sold on both season and single game basis based on availability.
  • Patrons purchasing accessible seating on a season basis will be required to pay the appropriate Tiger Scholarship Fund donation to sit in a given ADA location.
• Patrons must have a ticket designated for accessible seating in order to sit in ADA seating areas.
• Requests may be made at the time of purchase for more than one companion seat to accompany an individual who needs ADA seating. These requests will be considered by the Ticket Office.
• If available, tickets for ADA seating can be purchased over the phone or in person prior to home games during regular ticket office hours.

Exchanges

• Patrons with general public tickets requiring ADA seating may exchange up to two (2) tickets, one (1) for the person in need of assistance and one (1) for a companion.
• ADA exchanges are filled on a first come, first served basis and are subject to availability. Patrons are encouraged to make arrangements in advance with the Ticket Office.
• Subject to availability, the Ticket Office will use its best efforts to provide such tickets in a comparable location to their original tickets.
• Requests may be made at the time of exchange for more than one companion seat to accompany an individual who needs ADA seating. These requests will be considered by the Ticket Office.
• A limited number of ADA seats will be held for exchanges but not for sale. Accessible seats may be sold to the general public only after the general seating is sold out.
• Non-disabled patrons that have ADA seats will be required to exchange their tickets for general public seats.

Sell-outs

• In the case of a general public sell-out, ADA seats will remain on sale to ADA patrons only.
• ADA seating will remain on sale, if available, via phone or in person for purchase after a general public sell out is announced.
• Accessible seating will be considered sold out once the accessible seating inventory reaches the minimum 10% held for exchanges.

Football & Men’s Basketball Purchases

• All Olympic Sport venues are ADA accessible.
• Tickets for these events are general admission and do not require designated accessible seating tickets to sit in accessible areas.

If you have any questions or to make arrangements, please contact the Mizzou Ticket Office at 1-800-CAT-PAWS or by email at tickets@missouri.edu.

Accessible Parking

The University of Missouri Police Department and other law enforcement agencies are initiating an effort to help ensure that accessible parking areas will be used only by those who are eligible to use them. We hope this will create additional parking for fans with disabilities.
Accessible parking will be limited to vehicles who meet all three of the requirements listed below:

• A valid disabled placard or license plate
• The person to whom the placard or license plate is issued to is in the vehicle
• The person seeking to park shows the officer or parking attendant a validated application for the placard or license plate.

Memorial Stadium

• Accessible Parking is available for $15 on a first-come, first-served basis in the parking lot directly northwest of Memorial Stadium. This lot is accessed by turning south off of Stadium BLVD. onto Mick Deaver Drive, and then making an immediate right.
• Overflow accessible parking is on the east side of the Hearnes Center in Lot M. Accessible shuttles are available to and from Lot M.

Mizzou Arena

Mizzou Arena has two designated passenger drop-off zones. There is one located on the north side of the Arena which may be accessed by turning off Providence Road onto Champions Dr. The other drop-off point is located on the east side of the Arena and may be accessed by Mick Deaver Dr. Traffic congestion can be a problem if you do not arrive early! You cannot park in the drop-off zone. Similar access for passenger pick-up will be provided post-game, with traffic delays possible.

Men's Basketball

• Accessible parking is filled on a first-come, first served basis and is located on the west side of Lot O. (link to basketball parking map)
• Additional overflow accessible parking is located in the southwest portion of Lot M.

Women’s Basketball

• Accessible parking is available on a first-come, first-served basis in the lot directly northwest of the MIZZOU Arena. This lot is accessed by turning east onto Champions Dr. off of Mick Deaver Dr. These spaces are marked by an accessible parking sign and blue lines outlining the area.

Walton Stadium/University Field (Soccer, Softball, Track)

• Accessible parking is available on both the east and west sides of Walton Stadium for all three of these sporting events. These spaces are marked by an accessible parking sign and blue lines outlining the area. To be admitted into these spaces, vehicles must display a current placard or license plate.
• There are ticket booths on both the east and west side of the complex.

Hearnes Center (Volleyball, Wrestling, Gymnastics)

• Accessible parking is available on both the east and west sides of the Hearnes Center for all three of these sporting events. These spaces are marked by a handicap parking sign and blue lines outlining the area. To be admitted into these spaces, vehicles must display a current placard or license plate.
• There are ticket windows on both the east and west side of the Hearnes Center.

Hearnes Fieldhouse (Indoor Track & Field)

• Accessible parking is available in the lot south of the Fieldhouse. These spaces are marked by an accessible parking sign and blue lines outlining the area. To be admitted into these spaces, vehicles must display a current placard or license plate.
• Fans will enter the SE doors of the Fieldhouse to purchase a ticket for the event.

Taylor Stadium (Baseball)

• Accessible parking is available in the lot directly south of the stadium. These spaces are marked by an accessible parking sign and blue lines outlining the area. To be admitted into these spaces, vehicles must display a current placard or license plate.

Other Services

Wheelchair Escort

Mizzou Athletics provide complimentary wheelchair escorts to guests with special needs at any event when requested. Escorts are available at any entry point or guests may make advance escort arrangements by contacting the Department of Athletics. Please be aware that our staff will not remain with you during the event, nor will they allow you to remain in the wheelchair for the duration of the event. For guests that require a wheelchair escort –please make reservations in advance by contacting the Department of Athletics at (573) 882-6501.

Wheelchair Storage

For any event within the Mizzou Sports Park, guests who wish to transfer to a seat from their wheelchair, we will store your wheelchair at Guest Services. Our staff will make arrangements to return the wheelchair to you at the end of the event, or any other preferable time.

Public Telephones

Mizzou Arena: Public telephones and TTY phones located on the Main Concourse next to Guest Services and Section 112.
Memorial Stadium: A public telephone is located on the main concourse by Gate 1 next to the Tiger Team Store entrance.
Taylor Stadium: A public telephone is located on the main concourse just up the stairs from the main entrance.

Service Animals/Guide Dogs

Service animals that are trained or are in training are allowed to enter Mizzou Athletic facilities. All service animals must remain on a leash at all times. A guest whose service animal poses a threat to the safety of other guests and/or employees may be asked to escort the animal off the premises. To make special arrangements in advance concerning your service animal, please contact the Department of Athletics at (573) 882-6501.

Sign Interpreters

Mizzou Athletics can provide sign language interpretation at any event for guests who are hearing impaired. Requests for this service must be received 30 days prior to the event and must be approved by the performer/artist. To make advance arrangements please contact the Department of Athletics at (573) 882-6501.

Assistive Listening Devices

Memorial Stadium, Mizzou Arena, and the Hearnes Center are equipped with listening devices for all events. Receivers are available for every event and provided free of charge with a form of valid identification. Guests who are interested in this service can make advance arrangements by contacting the Department of Athletics at (573) 882-6501 or stop by Guest Services before the event.