Employment at Mizzou Athletics
Job Title: PT-Event Staff
Department: Mizzou Athletics: Events and Facilities
Summary: Assisting with crowd management at events. These events include, sporting events, trade shows, concerts, and other events within the Mizzou Sports Park.
Essential Duties and Responsibilities: Includes the following, other duties may be assigned:
- Greet guests as they enter the facility;
- Assist guests with questions;
- Maintain a high level of professionalism;
- Ensure guest safety
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:
- Experience/Education:
- High school diploma or general education degree (GED) preferred but not required.
- Must be 18 years old
- Must be able to comply with the University of Missouri’s workplace policy
Competencies: To perform this job successfully, an individual should demonstrate the following competencies:
Communication Skills
- Speaks clearly listens and gets clarification;
- Demonstrates accuracy and thoroughness;
- Able to read and interpret written information.
Work Ethic
- Is consistently at work on time;
- Arrives at meetings and appointments on time;
- Responds to request for service and assistance;
- Follows instructions, responds to management direction;
- Uses time efficiently.
Adaptability
- Adapts to changes in the work environment;
- Able to deal with frequent change. Safety and Security-
- Observes safety and security procedures;
- Reports potentially unsafe conditions
Customer Service
- Responds promptly to customer needs;
- Responds to requests for service and assistance;
- Treats patrons in a kind and courteous manner. Problem Solving-
- Listens to get clarification;
- Identifies and resolves problems in a timely manner.
Professionalism
- Reacts well under pressure;
- Approaches others in a tactful manner;
- Adapts to changes in the work environment;
- Is consistently at work on time.
Organizational Support
- Follows policies and procedures;
- Follows instructions, responds to management direction.
Other Skills and Abilities:
- Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
- Ability to speak well to patrons and other employees;
- Ability to read and comprehend simple instructions;
Physical Demands:
- Position requires the ability to regularly stand for extended periods of time, walk, use hands to feel or handle, reach, talk and hear;
Work Environment:
- The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
- Position requires working on evenings, and weekends as required;
- Position requires working in outdoor conditions, as needed.
- Position requires working in outdoor weather conditions, frequently being exposed to extreme temperatures (extreme heat/cold/snow/rain).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Note: When you apply for this job, you will be required to answer the following questions:
- (Yes/No) I am able to work in inclement weather conditions.
- (Yes/No) I can stand for up to 6 hours.
- (Yes/No) I can work all home men and women’s basketball games.
- (Yes/No) I can work all home football games.
- (Yes/No) I am available to work most evenings and weekends.
PLEASE DOWNLOAD THE FOLLOWING APPLICATION 
, FILL OUT, PRINT, AND TURN INTO THE SOUTH LOBBY OF MIZZOU ARENA.
